Privacy Policy

Your privacy is important to Handicare. This statement discloses the information practices for Handicare Web sites and Mobile apps, including what type of information is gathered and tracked, how the information is used, and with who the information is shared.

We’ve written this privacy policy and tried to write it in a way that’s blissfully free of the legalese that often clouds these documents. Of course, if you still have questions about anything in our privacy policy, just contact us.

Use of cookies

A cookie is a small text file that’s stored on your computer or mobile device when you visit a website, we may use cookies and other technologies, such as web beacons, web storage, and unique advertising identifiers, to collect information about your activity, browser, and device. Most web browsers are set to accept cookies by default. If you prefer, you can usually remove or reject browser cookies through the settings on your browser or device. Keep in mind, though, that removing or rejecting cookies could affect the availability and functionality of our services. To learn more about how we use cookies and your choices, please check out our Cookie Statement.

Information we collect

In general, you can visit Handicare on the Internet without telling us who you are and without giving any personal information about yourself. There are times, however, when we or our partners may need information from you.

Personal information

You may choose to give us personal information in a variety of situations. For example, you may want to give us information, such as your name and address or e-mail id, to correspond with you, to provide you with a subscription or to process an order. We intend to let you know how we will use such information before we collect it from you, if you tell us that you do not want us to use this information to make further contact with you beyond fulfilling your requests, we will respect your wishes. If you give us personal information about somebody else, such as a spouse or work colleague, we will assume that you have their permission to do so.

Collection of non-personal information

We may automatically collect non-personal information about you such as the type of internet browsers you use or the website from which you linked to our website. We may also aggregate details which you have submitted to the site (for example, your age and the town where you live). You cannot be identified from this information and it is only used to assist us in providing an effective service on this web site. We may from time to time supply third parties with this non-personal or aggregated data for uses in connection with our websites

GPS Usage

Handicare may collect Information about your location including approximate location (network-based) as well as precise location (GPS and network-based). Location data may convey to us information about how you use the Handicare Apps.

Camera usage

Handicare Apps may use your mobile device's camera in order to take pictures and turn on/off camera flash. Permission to access your device’s camera is used only when required and lets you take pictures from within the Handicare Apps. Some features of the Handicare Apps may not function properly if the camera is impaired or disabled.

Security of your personal data​

The transfer, storage and processing of personal data collected through this website and mobile apps is secured by means of current, usual technical measures. In general, Handicare Stairlifts will not retain the personal data that is obtained through this website and mobile apps for a period longer than is necessary for achieving the purposes for which they were collected, or as long as the law prescribes.

Links to non-Handicare Web sites

Handicare Web sites may contain links to other Web sites. Handicare is not responsible for the privacy practices or the content of those other Web sites.

Changes to this policy

From time to time we may make changes to this privacy policy. If we make any substantial changes to this privacy policy and the way in which we use your personal data we will post these changes on this page and will do our best to notify you of any significant changes. Please check our privacy policy on a regular basis.


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